Qualifications of Staffs
Link Community Care is a private agency operational since January 2008. This agency is a professionally led organisation and currently accepts referrals from the South Eastern Trust.
The Organisation is registered with the Regulation & Quality Improvement Authority (RQIA) which oversees the implementation of the ‘Minimum Standards’ developed by DHSSPS for a range of regulated services including ‘Domiciliary Care Agencies’.
Our organisation aims to provide service users with a service enabling them to remain in their own home. Daily support in personal care and meal provision coupled with respite services to support the main carer who may require ‘time for themselves’ or with practical tasks in light housework duties.
Our services will be delivered in a friendly and helpful manner from staff who will receive training to help them deal with most situations in an efficient and effective manner.

We welcome any suggestions from clients, which will be treated confidentially and used to help us build an agency which includes the view of our service user’s.
The philosophy and practices of a domiciliary care agency should lead to a friendly and caring service where service users are listened to and feel valued, their rights are upheld, their cultural and religious beliefs are respected and receiving a service is a positive and beneficial experience. In order to achieve this, managers and staff must at all times have the following values firmly embedded in their practice.
Each service user will be respected as individuals and will be valued in all situations. Staff will work in a non-judgemental manner and carry out all tasks with agreement and consent.
Our service users will be treated with respect and dignity and as equals to self and others whilst valuing all cultural differences.

The range of Qualifications of staff employed by Link Community Care

All care workers employed by Link CC will undertake a comprehensive training and induction which includes Policies & Procedures and safe Moving & Handling. The induction covers all subjects expressed Minimum Care Standards and as directed by RQIA.

Training will be offered in the following areas; some of the areas are designed specifically to carer’s who are working with various health conditions and not necessarily the entire staff team. Ie: catheter care, diabetes.

Basic Food Hygiene


Catheter Care

Nutrition awareness


Recording and reporting

Staff supervision

Moving & Handling

Continence Care

Basic Risk Assessment

Infection Control

Dementia Awareness

Vulnerable Adults Awareness

Challenging Behaviour

Dealing with Complaints

Medication administration awareness/ Policy

The Manager of Services is a qualified Social Worker and will continue with training pertaining to this qualification.

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